Terms & Conditions


Effective Date: February 8, 2020

Welcome to Shopee.lk . These Terms & Conditions govern your use of the Site and the products and services offered through the Site. Please read these Terms carefully before using the Site or placing an order. By using the Site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. If you do not agree to these Terms, you may not use the Site.

Account Creation

To use certain features of the Site, you may be required to create an account.
You agree to provide accurate and complete information when creating your account, and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other security breach.

Order Processing

When you place an order through the Site, you are offering to purchase the products and services specified in your order.
We may accept or reject your order at our sole discretion, and we reserve the right to limit the number of items purchased by you.
After we receive your order, we will send you an email confirming your order and providing you with an order number.
The purchase price for the products and services ordered will be due and payable upon acceptance of your order.

Shipping & Delivery

We will ship the products and services ordered to the shipping address provided by you.
Shipping times may vary based on the products ordered and your shipping location.
You agree to pay any shipping and handling charges and any applicable taxes in connection with your order.

Product Description & Availability

We make every effort to describe and display our products accurately on the Site. However, we do not guarantee that the descriptions and displays are complete, accurate, or error-free.
The products available on the Site are subject to availability. If a product you have ordered is not available, we will notify you as soon as possible and offer you the option to cancel your order or choose a substitute product.


We accept the payment methods specified on the Site, which may include credit cards, PayPal, and other forms of payment.
You agree to pay the purchase price for the products and services ordered, plus any applicable taxes and shipping and handling charges.
We reserve the right to correct any errors or inaccuracies in the purchase price or any other information related to your order and to change or update the information at any time, including after you have submitted your order.

Returns & Refunds

Our Refund Policy, which is incorporated into these Terms, governs the return and refund of products purchased through the Site.
If you are not satisfied with a product or service purchased through the Site, please contact us at +94 76 846 8866 for assistance.

Intellectual Property

The content on the Site, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features, and the like (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”), are owned by or licensed to Shopee.lk, subject to copyright and other intellectual property rights under the law.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without our prior written permission.

You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Site for any commercial purposes.
If you violate any part of these Terms, your permission to use the Content and the Site automatically terminates and you must immediately destroy any copies you have made of the Content.

Disclaimer of Warranties

The Site and the Content and services available through the Site are provided on an “AS IS” and “AS AVAILABLE” basis.
We make no representations or warranties of any kind, express or implied, as to the operation of the Site, the Content, or the information, content, materials, or products included on the Site.
To the full extent permissible by applicable law, we hereby disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

We will not be liable for any damages of any kind arising from the use of the Site or from any information, content, materials, products (including software), or services included on or otherwise made available to you through the Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.


You agree to indemnify, defend, and hold harmless Shopee.lk, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of your violation of these Terms or your use of the Site, Content, or services.

Applicable Law & Jurisdiction

These Terms and your use of the Site will be governed under the laws of Sri Lanka without reference to its conflict of laws principles.
Any dispute arising out of or related to these Terms or the Site shall be resolved exclusively in the courts located in Sri Lanka.


If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and Shopee.lk with respect to the use of the Site.
Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
In the event of any conflict between these Terms and any contract you have with Shopee.lk, the terms of that contract will control.


By creating an account on Shopee.lk or making a purchase, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. Please note that even if you opt out of receiving promotional emails, we may still send you non-promotional emails related to your account and your transactions on the Site.

These updates could include order confirmation, shipping information, order changes, and updates about our store and services. By using our services and agreeing to these Terms & Conditions, you consent to receive these types of emails from us.

Please note that your data will be handled in accordance with our Privacy Policy. If you have any questions or concerns about how we use your data, please contact us at +94 76 846 8866.

Contact Information

If you have any questions or comments about these Terms, please contact us at +94 76 846 8866.

Changes to These Terms

We reserve the right to change these Terms at any time and without prior notice to you.
Your continued use of the Site following any such changes constitutes your acceptance of the revised Terms.
Thank you for visiting Shopee.lk.